SCOPE West elaborates on best supply chain practices
SCOPE West, a conference and exposition for senior logistics and supply chain executives focused on supply chain best practices during its two-day event. The event saw presenters from leading manufacturers, retailers, and distributors who spoke about supply chain challenges they had faced and how they overcame them.
Some of the main excerpts from the conference include:
H.J. Heinz Co. has developed a performance management program that links quality control practices like Lean and Six Sigma with best practices in manufacturing, supply chain management, and customer service. The worldwide initiative uses a formal communication methodology that’s customizable for different languages and cultures.
Lennox International, a manufacturer of heating and cooling systems, dealt with highly seasonal demand by using software to analyze the impact of inventory availability on customer service. The company achieved its goal of providing specified service levels at the lowest inventory cost, optimized by SKU for individual service locations.
To encourage continuous improvement, manufacturing conglomerate United Technologies has developed the “Achieving Competitive Excellence” (ACE) program, which certifies and rewards its own business units and its suppliers for excellence in service, supply chain management, and more. The company estimates that ACE adds more than $2 billion annually to its bottom line.
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